Rapid Access Center
SSTAR’s Rapid Access Center offers a welcoming, judgment-free space for individuals seeking immediate help with mental health or substance use concerns. Our mission is to make treatment accessible – right when it’s needed most – by providing compassionate, same-day support and connection to care.
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Through a centralized assessment and triage process, our team of licensed clinicians, recovery coaches, and medical providers helps individuals access the right level of treatment, including inpatient detoxification, outpatient counseling, psychiatric care, and medication for addiction treatment (MAT) – often with same-day starts.
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We are committed to reducing barriers to care, preventing unnecessary emergency visits, and promoting wellness and recovery in our community. Our integrated approach supports not only those struggling with addiction or mental health challenges, but also their loved ones, offering guidance, education, and hope.
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There is help – and there is hope. Whether you call or simply walk in, that first step could change your life. At SSTAR, we’ll meet you where you are and help you move toward the life you deserve.
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Hours of OperationÂ
Monday – Friday
7:30am – 6:00pm
Starting February 16, 2026, Rapid Access will operate during the following hours:
- Monday: 10:00 AM – 4:00 PM
- Tuesday: 10:00 AM – 2:00 PM and 4:00 PM – 6:00 PM
- Wednesday: 8:00 AM – 2:00 PM
- Thursday: 10:00 AM – 2:00 PM and 4:00 PM – 6:00 PM
- Friday: 10:00 AM – 4:00 PM
Contact Info:
Phone number: 508-955-HOPE(4673)
Email: [email protected]
Rebecca DeJesus
Phone number: 774-301-8295
Email: [email protected]
FAQs
A recovery coach will conduct a bed search to find you a bed.
We understand that folks may want to stay within this community and prefer to be added to our wait list, we are happy to do that but just understand that only postpones your treatment.
SSTAR will assist you with getting there. Transportation should never be a barrier to getting the help you need.
Please give us a call and we can work to accommodate your needs.
Our providers work hard to provide each patient with individualized care and time. Please be patient with us, the expediter can let you know when you can expect to be seen. Just remember you will get the same care and time as the patient before you.
The social worker will work with you to review all your treatment options based on your needs and your preferences.
Testimonials
"I’m glad I contacted SSTAR when I did. Other alternatives kept shuffling me around, but at SSTAR, I was treated like a real person."
Tim S.
"I’m so thankful for SSTAR. I go there for therapy and i have a psychiatrist i see every other month. This place has changed my life in ways i never thought possible. Between having my medication managed and talking with someone one on one they have the perfect treatment plan based on my needs. I’m very thankful."
Jessica T.
"I love Dr. Rice he's such a great doctor he really cares about his patients I'm so grateful for him."
Katie F.
"Rebecca was really nice & really helpful. She always called to keep me updated. She also made an appointment I needed to happened. She’s the best!"
Serenity S.
"Employees very caring very kind if you're looking for help with anything that has to do with your emotional well-being your physical health this is definitely the place to go and I promise you all of your needs would be met here."
Bernadette T.
"Helped me recover and find myself."
Darrian W.
"Solid, competent, professional counselors and staff management is top notch."
Wayne C.
"People are SO well taken care of here. The level of kindness and compassion is over and above."
Anonymous
"They are in the business of saving lives. Saved mine thank you."
Jeffrey G.
We are excited to announce that:
Lisa Garcia and Jennifer Terrao are February Employees of the Month!
We are happy to announce that:
Destiny Cannata and Kelly Smith are January Employees of the Month!
Get Treatment When You Need It contact SSTAR at 508-679-5222 or for more information visit SAMHSA
We are happy to announce that:
Martin Jewell and Chris Sousa are the August Employees of the Month!
We are happy to announce that:
Stephanie Gayed and Hannah King are the July Employees of the Month!
We are happy to announce that:
Stephanie Medeiros and Solange Rodrigues are the June Employees of the Month!
We are happy to announce that:
Grace Sweetser and Victoria Estes are the May Employees of the Month!
We are happy to announce that:
Monserrate Martinez and Nicole Gibney are the April Employees of the Month!
We are happy to announce that:
Laurie Machado and Maria Duran are the March Employees of the Month!