Opioid Triage Center

SSTAR’s OTC is a centralized assessment center that provides access to services including inpatient detox, individual and group counseling, psychiatric services along with medication for addiction treatment

The Triage Center at SSTAR is a service created in response to the recommendation of the Governor’s working group to combat the opioid epidemic in Massachusetts. The goals of the triage center are to improve immediate access to opioid and other substance use disorder treatment services, to reduce unnecessary use of emergency care system and reduce health disparities among those with substance use disorders.

The Opioid Triage Center provides walk- in triage services and referrals to various levels of treatment for individuals suffering from the disease of addiction. These services include assessments by trained social workers, medical assessments done by registered nurses, and recovery coaches who assist with facilitating referrals to inpatient and outpatient addiction programs. Our treatment team is committed to helping those recover from addiction and lead productive lives.

Additionally, we help family members of individuals with substance addiction find the help they need to support their loved one.

There is hope, just reach out by phone or walk on in. That one step could change your life. We want to help you live the life you want to live.

Our hours of operation are Monday-Friday 7:30 am- 6 pm;

*****Weekends are currently suspended due to COVID.

Contact info:

Phone number: 508-955-HOPE

Email: [email protected]

Ali Paull, LICSW

Phone number: 508-689-6196

Email: [email protected]



  • I would like to thank every staff member. They were all extremely helpful and supportive. I’ve never been to a program where every member of the staff had an impact on my life until now. Thank you so much!

  • Thank you to Theresa, Shea, Julie, dr.k, and marry, you guys have made a huge impact on my life and I deeply appreciate that, thank you so much for being here for us to help improve our lives and emotions!

  • Well everyone. I’ve been at this for a while and so have many. Ya get used to getting let down. N that was my story, just get used to getting let down. But they restored my hope in professional psychiatric help. Theresa, Doreen, Julie, Becky, Mary, and everyone else are 1000% all in and are very sophisticated in their approach.

  • Thank you to the entire fourth floor employees here at star in the partial hospitalization program they are all amazing! My second time here and they really have helped me Thank you so much

  • Thank you for everything that you have helped me deal with in my life I feel this program has given me a better perspective on my emotional state and the actions that are/nor followed by them I would recommend this program highly for people struggling w/maintenance of mental stability and their barriers that come between their success.

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